1. About this Privacy Policy
This policy applies to GABEY Consulting's handling of personal information in connection with our websites and business activities. Our primary website is gabey.com.au. Specific services or research activities may provide additional privacy notices where required.
2. Personal information we may collect
Depending on how you interact with us, we may collect:
- name, organisation, position and business contact details;
- email address and telephone number;
- information provided in enquiries or service requests;
- correspondence and communication records;
- information relevant to consulting, assessment, research or business engagements;
- IP address, browser/device information, timestamps and security logs;
- information supplied for meetings, events, demonstrations or research; and
- other information you voluntarily provide.
We seek to collect only information reasonably necessary for our functions and activities.
3. How we collect personal information
We may collect information directly when you contact us, submit an enquiry, engage our services, communicate with us or participate in a meeting, event, demonstration or research activity. We may also obtain information from publicly available sources, business contacts, professional networks, service providers or other third parties where lawful and appropriate.
4. Why we collect and use information
- respond to enquiries and communicate with you;
- assess prospective engagements;
- provide consulting, cybersecurity, managed technology, assessment and engineering services;
- administer business relationships;
- conduct legitimate research and development;
- operate and protect our websites and technology;
- detect and respond to security incidents, misuse or suspected fraud;
- maintain business, audit and security records;
- meet legal, regulatory and contractual obligations; and
- improve services, research and communications.
5. Website information, cookies & technical logs
Our websites may use cookies and similar technologies for functionality, security, session management, analytics or legitimate operational purposes. Systems may record IP addresses, timestamps, browser/device characteristics, referring information and security events for operation, troubleshooting, security monitoring, abuse prevention and statistical analysis.
6. Enquiry forms & communications
When you submit an enquiry, we may collect the information you provide together with technical and security information associated with the interaction. It is used primarily to respond, assess the requested requirement, maintain appropriate records and protect system integrity.
Associated systems: Some GABEY enquiries may be processed through technology operated under the DotShield® platform or associated GABEY systems. Where this occurs, the information remains subject to applicable GABEY privacy and security requirements.
7. Research & development
GABEY Consulting undertakes cybersecurity, technology and related R&D. Where personal information is involved, we seek to limit collection and use to what is reasonably necessary and apply controls appropriate to its nature and sensitivity. Where practicable, research information may be de-identified or aggregated.
8. Disclosure of personal information
We may disclose personal information where reasonably necessary to service providers, professional advisers, authorised contractors or specialists, associated systems used to provide a requested service, authorities where required or authorised by law, or another party with your consent or as otherwise permitted by law.
We do not sell personal information.
9. Overseas disclosure
Some technology or service providers used by GABEY Consulting may operate infrastructure or personnel outside Australia. Where personal information is likely to be disclosed to an overseas recipient, GABEY Consulting will address that handling in accordance with applicable privacy requirements.
Before final publication: verify current hosting, email, analytics, cloud, support and other provider data flows and, where required, identify the countries in which overseas recipients are likely to be located.
10. Security of personal information
GABEY Consulting takes reasonable steps to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure. Measures may include technical, administrative and physical safeguards. For security reasons, this policy does not describe detailed internal security configurations.
11. Retention & disposal
We retain personal information only for as long as reasonably necessary for its purpose, legitimate business requirements, security and audit requirements, and applicable legal or contractual obligations. Where no longer required, we take reasonable steps, where applicable, to destroy or de-identify it securely.
12. Access & correction
You may request access to personal information we hold about you or request correction of information you believe is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity. Access or correction may be refused or limited where permitted by law.
13. Privacy enquiries & complaints
If you have a concern about our handling of personal information, contact us with sufficient information for the matter to be investigated. We will review privacy complaints and respond within a reasonable period. If you are not satisfied with our response, you may have the right to complain to the Office of the Australian Information Commissioner.
14. External websites & embedded content
Our websites may contain links to or content from third-party services. Those parties may process information independently of GABEY Consulting. Their practices are governed by their own privacy policies and are not controlled by us.
15. Changes to this Privacy Policy
We may update this policy to reflect changes to our operations, technology, services or legal obligations. The current version will be published on our website with its most recent update date.
16. Contact
GABEY Consulting Pty. Ltd.
Victoria, Australia
Privacy enquiries should be submitted through the contact details published on the GABEY Consulting website.