{"id":4352,"date":"2025-07-30T15:10:07","date_gmt":"2025-07-30T05:10:07","guid":{"rendered":"https:\/\/gabey.com.au\/gabeyinfo\/?page_id=4352"},"modified":"2025-07-30T15:14:31","modified_gmt":"2025-07-30T05:14:31","slug":"support-request","status":"publish","type":"page","link":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/support-request\/","title":{"rendered":"Support Request"},"content":{"rendered":"\n    \n    <section class=\"u-clearfix u-section-2\" id=\"block-1\">\n      <div class=\"u-clearfix u-sheet u-sheet-1\">\n        <div class=\"data-layout-selected u-clearfix u-expanded-width u-layout-wrap u-layout-wrap-1\">\n          <div class=\"u-layout\">\n            <div class=\"u-layout-row\">\n              <div class=\"u-container-style u-layout-cell u-size-30 u-layout-cell-1\">\n                <div class=\"u-container-layout u-valign-top u-container-layout-1\">\n                  <div class=\"u-shortcode u-shortcode-1\"><div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_5_container\" data-token=\"0410dd4f7e794810b3212725cfce6be2\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_support-ticket\" data-token=\"0410dd4f7e794810b3212725cfce6be2\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">Support\/Info. Request<\/legend>\r\n<h3 class=\"frm_form_title\">Support\/Info. Request<\/h3>\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"5\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_5\" id=\"frm_hide_fields_5\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"support-ticket\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_5\" name=\"frm_submit_entry_5\" value=\"61305cd920\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/pages\/4352\" \/><div id=\"frm_field_39_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm_first frm_half\">\r\n    <label for=\"field_22vy3\" id=\"field_22vy3_label\" class=\"frm_primary_label\">Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_22vy3\" name=\"item_meta[39]\" value=\"\"  data-reqmsg=\"Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_22vy3\"\/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_22vy3\">First<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_40_container\" class=\"frm_form_field form-field  frm_required_field frm_hidden_container frm_half\">\r\n    <label for=\"field_qpk64\" id=\"field_qpk64_label\" class=\"frm_primary_label\">Last Name\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_qpk64\" name=\"item_meta[40]\" value=\"\"  data-reqmsg=\"Last Name cannot be blank.\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"   aria-describedby=\"frm_desc_field_qpk64\"\/>\r\n    <div class=\"frm_description\" id=\"frm_desc_field_qpk64\">Last<\/div>\r\n    \r\n<\/div>\n<div id=\"frm_field_47_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n\t<label for=\"field_yujwt\" id=\"field_yujwt_label\" class=\"frm_primary_label\">Business Name:\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\">*<\/span>\r\n\t<\/label>\r\n\t<input type=\"text\" id=\"field_yujwt\" name=\"item_meta[47]\" value=\"\"  data-reqmsg=\"Business Name: cannot be blank.\" aria-required=\"true\" data-invmsg=\"Business Name: is invalid\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_41_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container\">\r\n    <label for=\"field_c9twz\" id=\"field_c9twz_label\" class=\"frm_primary_label\">Email\r\n        <span class=\"frm_required\">*<\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_c9twz\" name=\"item_meta[41]\" value=\"\"  placeholder=\"Please provide the business email address.\" data-reqmsg=\"Email cannot be blank.\" aria-required=\"true\" data-invmsg=\"Email is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_42_container\" class=\"frm_form_field form-field  frm_top_container vertical_radio\">\r\n    <div id=\"field_h8p0z_label\" class=\"frm_primary_label\">What can we help you with today?\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/div>\r\n    <div class=\"frm_opt_container\" role=\"radiogroup\">\t\t<div class=\"frm_radio\" id=\"frm_radio_42-0\">\t\t\t<label  for=\"field_h8p0z-0\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-0\" value=\"General question\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> General question<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_42-5\">\t\t\t<label  for=\"field_h8p0z-5\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-5\" value=\"The DotShield\u2122 Series of products\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> The DotShield\u2122 Series of products<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_42-7\">\t\t\t<label  for=\"field_h8p0z-7\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-7\" value=\"CCMM\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> CCMM<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_42-1\">\t\t\t<label  for=\"field_h8p0z-1\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-1\" value=\"Feature request\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> Feature request<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_42-2\">\t\t\t<label  for=\"field_h8p0z-2\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-2\" value=\"Bug report\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> Bug report<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_42-3\">\t\t\t<label  for=\"field_h8p0z-3\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-3\" value=\"My account\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> My account<\/label><\/div>\n\t\t<div class=\"frm_radio\" id=\"frm_radio_42-4\">\t\t\t<label  for=\"field_h8p0z-4\">\n\t\t\t\t\t<input type=\"radio\" name=\"item_meta[42]\" id=\"field_h8p0z-4\" value=\"Other\"\n\t\t data-invmsg=\"What can we help you with today? is invalid\"   \/> Other<\/label><\/div>\n<\/div>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_91_container\" class=\"frm_form_field  frm_html_container form-field\">\n<style>\n  .nmq-vertical-panel {\n    width: 180px;              \/* change to 160px, 180px, 200px if needed *\/\n    max-width: 100%;\n    height: 360px;             \/* visible panel height *\/\n    overflow-y: auto;\n    overflow-x: hidden;\n    box-sizing: border-box;\n    padding: 8px;\n    border: 1px solid rgba(103, 247, 255, 0.18);\n    border-radius: 10px;\n    background:\n      radial-gradient(circle at top left, rgba(103,247,255,0.06), transparent 30%),\n      radial-gradient(circle at bottom right, rgba(179,136,255,0.05), transparent 30%),\n      linear-gradient(180deg, #06101f 0%, #09152b 100%);\n    box-shadow: 0 0 14px rgba(103,247,255,0.08);\n    font-family: Arial, Helvetica, sans-serif;\n  }<\/p>\n<p>  .nmq-vertical-panel * {\n    box-sizing: border-box;\n  }<\/p>\n<p>  .nmq-link-card {\n    display: block;\n    text-decoration: none;\n    padding: 8px 8px 10px 8px;\n    margin-bottom: 8px;\n    border-radius: 8px;\n    border: 1px solid rgba(103, 247, 255, 0.10);\n    background: rgba(8, 18, 36, 0.72);\n    transition: border-color 0.2s ease, box-shadow 0.2s ease, transform 0.2s ease;\n  }<\/p>\n<p>  .nmq-link-card:hover {\n    border-color: rgba(103, 247, 255, 0.28);\n    box-shadow: 0 0 12px rgba(103,247,255,0.10);\n    transform: translateY(-1px);\n  }<\/p>\n<p>  .nmq-label {\n    display: block;\n    margin-bottom: 4px;\n    font-size: 10px;\n    line-height: 1.2;\n    font-weight: 700;\n    letter-spacing: 0.8px;\n    text-transform: uppercase;\n    color: #89ffb7;\n  }<\/p>\n<p>  .nmq-title {\n    display: block;\n    margin-bottom: 6px;\n    font-size: 12px;\n    line-height: 1.25;\n    font-weight: 700;\n    color: #7cf3ff;\n  }<\/p>\n<p>  .nmq-desc {\n    display: block;\n    margin-bottom: 6px;\n    font-size: 10px;\n    line-height: 1.35;\n    color: #c7d9e6;\n  }<\/p>\n<p>  .nmq-url {\n    display: block;\n    font-size: 10px;\n    line-height: 1.25;\n    color: #b79cff;\n    word-break: break-word;\n  }<\/p>\n<p>  \/* slim neon scrollbar *\/\n  .nmq-vertical-panel::-webkit-scrollbar {\n    width: 8px;\n  }<\/p>\n<p>  .nmq-vertical-panel::-webkit-scrollbar-track {\n    background: rgba(255,255,255,0.04);\n    border-radius: 8px;\n  }<\/p>\n<p>  .nmq-vertical-panel::-webkit-scrollbar-thumb {\n    background: linear-gradient(180deg, #67f7ff, #8f7dff);\n    border-radius: 8px;\n  }<\/p>\n<p>  .nmq-vertical-panel {\n    scrollbar-width: thin;\n    scrollbar-color: #67f7ff rgba(255,255,255,0.05);\n  }\n<\/style>\n<div class=\"nmq-vertical-panel\">\n<p>  <a class=\"nmq-link-card\" href=\"https:\/\/nomateq.com.au\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n    <span class=\"nmq-label\">NOMATEQ<\/span><br \/>\n    <span class=\"nmq-title\">NOMATEQ Platform<\/span><br \/>\n    <span class=\"nmq-desc\"><br \/>\n      Compliance, policy intelligence, digital trust, and data-protection solutions.<br \/>\n    <\/span><br \/>\n    <span class=\"nmq-url\">nomateq.com.au<\/span><br \/>\n  <\/a><\/p>\n<p>  <a class=\"nmq-link-card\" href=\"https:\/\/www.gabey.com.au\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n    <span class=\"nmq-label\">GABEY<\/span><br \/>\n    <span class=\"nmq-title\">GABEY Consulting<\/span><br \/>\n    <span class=\"nmq-desc\"><br \/>\n      Cybersecurity advisory, managed security, technical services, and enterprise protection.<br \/>\n    <\/span><br \/>\n    <span class=\"nmq-url\">www.gabey.com.au<\/span><br \/>\n  <\/a><\/p>\n<p>  <a class=\"nmq-link-card\" href=\"https:\/\/gabey.com.au\/gabeyinfo\/\" target=\"_blank\" rel=\"noopener\"><br \/>\n    <span class=\"nmq-label\">GABEY INFO<\/span><br \/>\n    <span class=\"nmq-title\">Insights & Articles<\/span><br \/>\n    <span class=\"nmq-desc\"><br \/>\n      Product updates, articles, security insights, and GABEY technology commentary.<br \/>\n    <\/span><br \/>\n    <span class=\"nmq-url\">gabey.com.au\/gabeyinfo<\/span><br \/>\n  <\/a><\/p>\n<\/div>\n<\/div>\n<div id=\"frm_field_43_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n\t<label for=\"field_yjp5\" id=\"field_yjp5_label\" class=\"frm_primary_label\">If other\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t<input type=\"text\" id=\"field_yjp5\" name=\"item_meta[43]\" value=\"\"  data-invmsg=\"If other is invalid\" aria-invalid=\"false\"  \/>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_45_container\" class=\"frm_form_field form-field  frm_top_container\">\r\n    <label for=\"field_69c30\" id=\"field_69c30_label\" class=\"frm_primary_label\">Issues \/ Message\r\n        <span class=\"frm_required\"><\/span>\r\n    <\/label>\r\n    <textarea name=\"item_meta[45]\" id=\"field_69c30\" rows=\"5\"  data-invmsg=\"Issues \/ Message is invalid\" aria-invalid=\"false\"  ><\/textarea>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_90_container\" class=\"frm_form_field form-field  frm_top_container\">\n\t<label for=\"field_2gigo\" id=\"field_2gigo_label\" class=\"frm_primary_label\">Website\/URL\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\n\t<\/label>\n\t<input type=\"url\" id=\"field_2gigo\" name=\"item_meta[90]\" value=\"\"  data-invmsg=\"Website\/URL is invalid\" aria-invalid=\"false\"  \/>\n\t\n\t\n<\/div>\n<div id=\"frm_field_46_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit\">\r\n\r\n<button class=\"frm_button_submit\" type=\"submit\"  >Submit<\/button>\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t\t\t<div id=\"frm_field_99_container\">\n\t\t\t<label for=\"field_tnic\" >\n\t\t\t\tIf you are human, leave this field blank.\t\t\t<\/label>\n\t\t\t<input  id=\"field_tnic\" type=\"text\" class=\"frm_form_field form-field frm_verify\" name=\"item_meta[99]\" value=\"\"  \/>\n\t\t<\/div>\n\t\t<input name=\"frm_state\" type=\"hidden\" value=\"zwn6nsq8sXU63y4WgFd4DysEp1kLB0FNDXlguuyItx8=\" \/><\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n<\/div>\n                <\/div>\n              <\/div>\n              <div class=\"u-container-style u-layout-cell u-size-30 u-layout-cell-2\">\n                <div class=\"u-container-layout u-container-layout-2\">\n                  <img decoding=\"async\" class=\"u-image u-image-default u-image-1\" src=\"https:\/\/gabey.com.au\/gabeyinfo\/wp-content\/uploads\/2025\/07\/c5169ce5304207fc87b8f225023f8be887b8be7f182dde89f0c04c5afde2ab9b226889e386550fd258cc0e0b909243ca4e8c2056361336b86b91bc_1280.jpg\" alt=\"\" data-image-width=\"1280\" data-image-height=\"874\">\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n    \n    \n    \n  \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4352","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/pages\/4352","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/comments?post=4352"}],"version-history":[{"count":0,"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/pages\/4352\/revisions"}],"wp:attachment":[{"href":"https:\/\/gabey.com.au\/gabeyinfo\/index.php\/wp-json\/wp\/v2\/media?parent=4352"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}